Online Review Management & Reputation Automation for Local Businesses
Control Your Reputation, Earn More 5-Star Reviews, and Prevent Negative Feedback From Hurting Your Brand
Our automated review management system requests 5-star reviews, filters low ratings, and manages your reputation across Google, Yelp, Facebook, and more.
Why You Need Automated Review Management
In today’s economy, your reputation is your first impression, and it’s happening online before you ever pick up the phone.
Whether you’re a contractor, coach, restaurant owner, ecommerce seller, or local service provider, your customers are checking your reviews before they ever contact you. Just one negative review, left unchecked, can cost you thousands in lost revenue.
That’s why Marketing Masters built a smarter solution.
Our review management platform automates your reputation strategy, prevents negative feedback from going public, and ensures every happy customer becomes a 5-star advocate.
Why You Need Automated Review Management
In today’s economy, your reputation is your first impression, and it’s happening online before you ever pick up the phone.
Whether you’re a contractor, coach, restaurant owner, ecommerce seller, or local service provider, your customers are checking your reviews before they ever contact you. Just one negative review, left unchecked, can cost you thousands in lost revenue.
That’s why Marketing Masters built a smarter solution.
Our review management platform automates your reputation strategy, prevents negative feedback from going public, and ensures every happy customer becomes a 5-star advocate.
Common Reputation Problems We Solve
You forget to ask for reviews after the job
A 1-star review shows up with no warning
You’re not ranking in Google Maps due to low review count
You’re buried under competitors with 100+ ratings
No system to route reviews to the right platform
Poor follow-up process from your team
Low reviews on Yelp, Angi, BBB, or Thumbtack
Nothing in place to fix problems before reviews go public
Common Reputation Problems We Solve
You forget to ask for reviews after the job
A 1-star review shows up with no warning
You’re not ranking in Google Maps due to low review count
You’re buried under competitors with 100+ ratings
No system to route reviews to the right platform
Poor follow-up process from your team
Low reviews on Yelp, Angi, BBB, or Thumbtack
Nothing in place to fix problems before reviews go public
Why Our Review Management System Works
Pre-Screening Workflow for Negative Ratings
We start with a private 1–5 star check-in before asking for public reviews. If someone rates you 3 stars or lower, it alerts your team to follow up and fix the issue before it damages your online score.
Smart Routing to Key Platforms
You choose where your reviews go. Want to build Google first? Need Facebook or Yelp instead? We’ll build automation that routes each customer to the platform of your choice.
Custom Timing & Delivery
Review requests are sent by email or text, immediately or days later, whichever fits your workflow. We tailor your delivery around your operations and brand voice.
Track Everything in One Dashboard
Your new site connects directly with your CRM, booking calendar, lead magnets, newsletter, or review system.
Protect Your Online Reputation
Avoid being blindsided. Know who left what, when, and why. Our automation flags repeated issues and sends alerts based on keyword triggers.
Why Our Review Management System Works
Pre-Screening Workflow for Negative Ratings
We start with a private 1–5 star check-in before asking for public reviews. If someone rates you 3 stars or lower, it alerts your team to follow up and fix the issue before it damages your online score.
Smart Routing to Key Platforms
You choose where your reviews go. Want to build Google first? Need Facebook or Yelp instead? We’ll build automation that routes each customer to the platform of your choice.
Custom Timing & Delivery
Review requests are sent by email or text, immediately or days later, whichever fits your workflow. We tailor your delivery around your operations and brand voice.
Track Everything in One Dashboard
Your new site connects directly with your CRM, booking calendar, lead magnets, newsletter, or review system.
Protect Your Online Reputation
Avoid being blindsided. Know who left what, when, and why. Our automation flags repeated issues and sends alerts based on keyword triggers.
Platforms We Integrate With for Review Management
Marketing Masters works with over 30 of the most trusted review platforms across every industry. Here’s a breakdown of where we help you grow your reputation:
Local & General Platforms
Google Business Profile (Maps)
Facebook Reviews & Recommendations
Yelp
Nextdoor
Trustpilot
BBB (Better Business Bureau)
Alignable
Foursquare
Contractor & Service Industry
Angi (Angie’s List)
HomeAdvisor
Thumbtack
Houzz
Porch
BuildZoom
Ecommerce & Marketplace
Amazon Reviews
Etsy Reviews
Shopify Product Reviews
eBay Feedback
Walmart Marketplace
Loox (Shopify)
Stamped.io
AliExpress Ratings
Facebook Marketplace Reviews
Professional Services & SaaS
Capterra
G2
Glassdoor
Software Advice
Hospitality & Travel
TripAdvisor
Booking.com
Hotels.com
Airbnb Host Reviews
Expedia Reviews
Platforms We Integrate With for Review Management
Marketing Masters works with over 30 of the most trusted review platforms across every industry. Here’s a breakdown of where we help you grow your reputation:
Local & General Platforms
Google Business Profile (Maps)
Facebook Reviews & Recommendations
Yelp
Nextdoor
Trustpilot
BBB (Better Business Bureau)
Alignable
Foursquare
Contractor & Service Industry
Angi (Angie’s List)
HomeAdvisor
Thumbtack
Houzz
Porch
BuildZoom
Ecommerce & Marketplace
Amazon Reviews
Etsy Reviews
Shopify Product Reviews
eBay Feedback
Walmart Marketplace
Loox (Shopify)
Stamped.io
AliExpress Ratings
Facebook Marketplace Reviews
Professional Services & SaaS
Capterra
G2
Glassdoor
Software Advice
Hospitality & Travel
TripAdvisor
Booking.com
Hotels.com
Airbnb Host Reviews
Expedia Reviews
Key Features of Our Review Management Software
What’s Included:
Google Review Request Automation
Yelp & Facebook Review Integration
1–5 Star Filter Workflow
SMS & Email Review Campaigns
Post-Job & Post-Purchase Triggering
Dashboard View of All Reviews
Real-Time Alerts for Bad Reviews
CRM & Website Integration
Response Templates for Fast Replies
Keyword Flagging & Review Scoring
Key Features of Our Review Management Software
What’s Included:
Google Review Request Automation
Yelp & Facebook Review Integration
1–5 Star Filter Workflow
SMS & Email Review Campaigns
Post-Job & Post-Purchase Triggering
Dashboard View of All Reviews
Real-Time Alerts for Bad Reviews
CRM & Website Integration
Response Templates for Fast Replies
Keyword Flagging & Review Scoring
Competitor Comparison: How We Stack Up
| Platform | Marketing Masters | Podium | NiceJob | Birdeye | ReviewTrackers |
|---|---|---|---|---|---|
| Automated Follow-Up | ✅ | ✅ | ✅ | ✅ | ⚠️ |
| Negative Review Filters | ✅ | ❌ | ⚠️ | ❌ | ❌ |
| Multi-Platform Routing | ✅ | ❌ | ❌ | ❌ | ❌ |
| CRM Integration | ✅ | ❌ | ❌ | ⚠️ | ✅ |
| Custom Triggers & Timing | ✅ | ❌ | ❌ | ⚠️ | ❌ |
| Industry-Specific Setup | ✅ | ❌ | ❌ | ❌ | ❌ |
FAQs
What is review management software?
It’s a tool that helps your business request, track, respond to, and control your online reviews across Google, Yelp, Facebook, and other platforms.
How does the 1–5 star filter work?
We send a simple message asking the customer to rate their experience privately. If the rating is below your threshold, your team gets an alert and the public review request is paused.
What if I need more Google reviews?
We route review requests directly to Google, using your business profile link. You can prioritize Google only, or rotate platforms weekly or monthly.
Will I get notified about bad reviews?
Yes. Our system sends immediate alerts for any 1 or 2-star reviews and highlights keywords like “rude,” “late,” or “overpriced” to catch customer concerns before they escalate.
Can this connect to my CRM?
Yes. If you’re using the Marketing Masters CRM, it’s already connected. If not, we’ll integrate with your existing system or show you how to start with our platform.
Final Word
Your online reputation isn’t something you can afford to ignore. If you’re not proactively asking for reviews, protecting your scores, and resolving customer issues, your competitors will take your business.
The Marketing Masters Review Management System makes it easy, automatic, and effective.
Final Word
Your online reputation isn’t something you can afford to ignore. If you’re not proactively asking for reviews, protecting your scores, and resolving customer issues, your competitors will take your business.
The Marketing Masters Review Management System makes it easy, automatic, and effective.
